Responsible Gaming
Our Commitment to Responsible Gaming
At Equitana Auckland, we believe online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We're committed to promoting safe and responsible gaming practices for all our visitors.
Age Verification
Online gambling in New Zealand is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any online casino activities. All licensed casinos operating in New Zealand must verify the age and identity of their players.
Warning Signs of Problem Gambling
If you experience any of the following signs, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, school, family, or other responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Lying to others about how much you're gambling
- Using gambling to escape problems, stress, or difficult emotions
- Failed attempts to cut back or control your gambling
- Experiencing relationship, financial, or legal problems due to gambling
Self-Help Tools & Features
Responsible online casinos provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
- Time Limits: Set reminders or automatic session timeouts to prevent extended gaming periods
- Reality Checks: Enable pop-up reminders that show your time spent and money wagered during sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from casino platforms to take a break from gambling
When choosing an online casino, ensure the site offers these responsible gaming tools and makes them easily accessible from your account settings.
Support Organizations & Helplines
If you're struggling with problem gambling, help is available. The following organizations provide confidential support:
New Zealand
- Problem Gambling Foundation (PGF)
Free and confidential support for people affected by gambling harm
Phone: 0800 664 262 (toll-free)
Website: www.problemgambling.nz - Gamblers Anonymous New Zealand
Support meetings and peer assistance
Website: www.gamblersanonymous.org.nz
International Support
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK Self-Exclusion) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Take Action Today
If you believe you or someone you know has a gambling problem, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. Contact the Problem Gambling Foundation or another support organization listed above – they are confidential, non-judgmental, and free.
Remember: Gaming should be fun. If it stops being fun, it's time to seek help.